Learning center
How claims get paid, why they get denied, and what to do about it. Written for the person who has to work the queue, not for a search engine.
Outsourced revenue cycle management, evaluated honestly who reviews your claims, what the fee covers, and the four numbers to ask for before you sign.
Five numbers that tell you whether your revenue cycle is working, why clean claim rate is not one of them, and what each number should make you do.
The real comparison is not hourly rate against hourly rate. Here is what actually differs between a VMA and a front desk hire, and when each one wins.
The work a VMA takes off your front desk, hour by hour, and the three things they should not be doing. Written from how the role runs in practice.
Running eligibility is not the same as reading it. What to check beyond active or inactive, when to run it, and which denials the extra minute prevents.
Eight questions that separate a billing company that works your denials from one that only submits claims, including the ones about pricing and exit.
A claim can pass every scrubber edit and still come back unpaid. Here is what the clearinghouse cannot see, and which denial codes tell you it happened.
See what your claims are leaving behind
Send us a month of remittance data and we will tell you what it says: which codes are being denied, how much of it is recoverable, and how long your money is sitting in A/R. It takes about a week and there is nothing to sign.